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Google Support Services

Marketing @ Google

  • Platform: Android
  • App ID: com.google.android.apps.helprtc
  • Price: Free
  • Category: Tools
  • Website: android.com
  • Ad spend: No
  • Mobile Priority: Medium
  • User Base Size: Weak
Last Scanned: 29 days ago. Live Scan This App

9
Installed android SDKs

2
Uninstalled SDKs

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Details

Publisher: Marketing @ Google
Number of Apps: 72, including

  • Digital Wellbeing
  • Pixel Launcher
  • Google Support Services
  • Playground
  • Data Transfer Tool
Latest Update/Release: 36525 days ago

Description

The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.

This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.

Rating

Rating 3.6

Based on 17.1K ratings

Last Update

Last Update 3.16.0

Released May 02, 2022

Requested Permissions

Requested Permissions 15

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User Base

User Base

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Firmographic Data

Firmographic Data

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