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HelpDesk Mobile

bigWebApps, Inc.

  • Platform: iOS
  • App ID: 559755257
  • Price: Free
  • Category: Business, Productivity
  • Website: m.bigwebapps.com
  • Ad spend: No
  • Mobile Priority: Low
  • User Base Size: Weak
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Details

Publisher: bigWebApps, Inc.
Number of Apps: 2, including

  • SherpaDesk HelpDesk Support
  • HelpDesk Mobile
Latest Update/Release: 36525 days ago

Description

bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support. Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field. The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time. It’s a little bit of support love in your pocket. Features: •Access and respond to all of your open tickets •Create new tickets or close out existing issues •Reassign tickets to other technicians •Record support time and assign a task type •Review and pick up tickets listed in any of your unassigned queues

Rating

Rating 4.5

Based on 2 ratings

Last Update

Last Update 3.0

Released October 26, 2015

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